All package items excluding the downloadable Meet & Greet video will shipped to the address provided. Your Meet & Greet chat will be recorded and emailed as a download link 2-4 business days following your experience.
Day Of Meet & Greet Information:
Meet & Greet sessions will begin on February 16, 2021. Please be on time to your scheduled Meet & Greet session. If you miss your scheduled session, you will be re-scheduled to another session, if you are late we will try and fit you into the existing schedule if time permits.
No refunds will be given if you are removed from the video chat due to inappropriate behavior.
Each Meet & Greet encounter will last two minutes.
All virtual Meet & Greet information will be emailed to you 5 days before the event date. This information will be sent to the email address that you provided with the purchase of your package. You will be notified promptly of any changes should they occur.
We highly recommend that you use a laptop or desktop computer and have a strong, stable internet connection. You may use a mobile device as long as it has a front facing camera and a microphone.
Please make sure that you test your equipment and internet connection before your scheduled video chat. Please download the Zoom App ahead of time so you will be ready when you name is called. You cannot access the M&G without the Zoom App. EMG does not provide technical support, and is not responsible for your internet or hardware issues. For more information please visit https://support.zoom.us/.